FLORE LUMIÈRE: SHIPPING POLICY

FLORE LUMIÈRE: SHIPPING POLICY

  1. Shipping time

We aim to ship your order within 1-2 working days after receipt of payment. Orders placed on working days before midnight are usually shipped the same day, unless stated otherwise.

 

  1. Shipping methods

Our standard shipping method is carried out via PostNL. We also offer expedited shipping options for customers who want to receive their order faster. Available expedited shipping options and costs will be displayed during the checkout process.

 

  1. Postage costs

Shipping costs are calculated based on the weight of your order and the chosen shipping method. You can view and select shipping costs during the checkout process before placing your order.

 

  1. International shipping

We ship worldwide to most countries. Please note that international shipments may be subject to customs inspections and other restrictions. Any customs fees, taxes or duties are the responsibility of the customer.

 

  1. Track your order

Once your order has shipped, you will receive an email with a tracking number so you can track the progress of your order.

 

  1. Delays

Although we do our best to ship your order in a timely manner, delays may sometimes occur due to unforeseen circumstances, such as bad weather or logistical problems with the carrier. In such cases we will do our best to keep you informed of any delays and to resolve the situation as quickly as possible.

 

  1. Contact

If you have any questions about our shipping policies or need assistance placing an order, please feel free to contact us at info@florelumiere.com. We are ready to help you.